Susan began working in insurance in 1990, working for a captive agency for nine years. She then worked for seven years at the Hamilton County Hospital in the Administration Office with her last position as the Human Resources Director. In the Spring of 2006, she received a call from Doug Keller that intrigued her with a Producer position open in their Syracuse branch location. She accepted that position and started in September of 2006. She had always enjoyed collaborating with people and that insurance gave her the opportunity to help others as well as learn something new every day. She has remained the Producer, Account Executive, in the Syracuse location for the past 16 years, adding CISR and AFIS designations.
Susan and her husband Thad operate a dryland farm raising wheat and milo. They will be married 35 years in August 2022. They have two children, Marisa, and J.D., and three grandsons.
Spending time with family and friends is what Susan enjoys more than anything, but also finds immense joy in reading, golf, bowling, growing beautiful flowers, DIY projects and many outdoor activities.
